© 2019 Evershiny Jewelry Creation Company Limited. All rights reserved.

How We Work

Please note that we do not keep any stock, and everything is made to order. Selling by piece only, no by the gram.

Sampling Process

  1. Customer can order either from our open-line (off the shelf) pieces, make changes/tweaks from our existing designs to ensure originality, or develop their own designs. If you do choose from our open-line, to enhance your branding, a logo plate can be hanged on all necklaces and bracelets, as well as logo engraving/stamping on earrings, rings, and charms. As for own designs or any modifications, we charge a flat rate mould charge of just US$50 to every new design that you develop with us to ensure exclusivity. The mould charge will be credited back upon order placed at 200 units against that style. On top of the US$50 mold charge, there will just be the unit cost of the sample piece. Please note that the unit cost for sample and bulk is the same. We do not charge anything extra. We take designs in any forms, from rough hand sketches, Instagram photos, technical drawings, all the way to imitating the actual sample piece. Thus, please do send over what you have then our design and production team will have a look. If they are workable, we will revert back with a 2D technical drawing. The sketch will include all relevant information, including the measurements, stone types and sizes used, the number of stones used (if any), chain styles and lengths, and will be present in both top and side views. This will be in the PDF format, and in true size/scale so they can be printed out on your end to review.

  2. Upon confirming the sketches in return, these will be sent to our costing team. Please note that prices are estimates only for new designs. We will revert back with the actual price once the sample has come out from production. However, based on our experience, most the time the estimated prices are very accurate. However, if we do have to adjust, they will go only 5 to 10% up or even down from the initial estimates.

  3. If the prices are workable for you, we will then issue you a sample PI (Proforma Invoice). The PI will include all relevant information, including pictures/sketches, prices, item number, number of samples needed, as well as the ship date. Our sample lead time is 4 weeks upon confirming the sample PI, and with full payment made. Please note that we only accept payment via bank transfer. Please note that customer shall be responsible for all overseas bank charges. Sampling will only start upon receiving your proof of payment, thus please do forward us the bank slip once transferred.

  4. For shipping, please advise your account number of your preferred shipping carrier. However, if you do not have one, you are welcome to use our shipping account with either FedEx, UPS or DHL. The freight charge will then be billed to the final invoice. For customs paperwork, please do inform us if you need any HTS codes to be present on the invoice. Please note that we are not responsible for any import charges occurred on your end. When the samples are shipped, the tracking number and invoice will be automatically forwarded to you so you can track them. At normal circumstances, please expect 3 working days before it reaches your doorstep.

Ordering Process

  1. If you hare happy the samples received and are ready to place an order, please send over your PO (Purchase Order) with our item number, plating colour and quantities needed. Please note that our MOQ is 60 pieces for first-order styles and 30 pieces for repeats.

  2. We will then revert back with a PI (Proforma Invoice) with the expected ship date for you to confirm. Depending on the style and order size, our standard lead time is 4 to 6 weeks.

  3. If all information on the PI is correct, please arrange the 30% deposit and forward the bank slip once transferred. Production will only start upon receiving your proof of payment.

  4. When the order is ready to ship, we will then inform you along with the invoice to arrange the balance payment.

  5. Upon receiving your bank slip, the shipment will be released and you will be advised of the tracking number. Again, at normal circumstances, please expect 3 working days before it reaches your doorstep. As for warranty, please advise back 7 days upon receiving of goods, if a faulty piece is found. All transportation and repair will be free of charge, provided that all supporting information has been properly given.