Do you work with solid gold jewelry?

No, only 18K gold-plated.

Can you work with Stainless Steel?

No, only Sterling Silver and Brass base.

Can you do with gold-filled jewelry?

No, only gold-plating as the manufacturing process is completely different for gold-filled.

Can you do gold vermeil jewelry?

Yes, we work with pure 925 Sterling Silver which is a high quality precious metal base for the 18K gold vermeil (2.5 microns) plating. Vermeil is an historical French plating method which uses a palladium barrier layer and heavy 18K gold or rose gold plating. If you are looking to build a collection of high-quality jewelry without the pure gold price tag, gold vermeil is a fantastic option.

How thick do you plate the gold? Which plating thickness should I use? How long does your plating last? Does the plating come off or tarnish over time?

Depending on your target price, we can plate from 0.125 micron (5 mils or also called flash plating) and up to 3 microns (120 mils). Additionally, we always apply E-coating or Electrophoretic coating which is a clear coat that we put over our silver, gold and rose gold plated pieces to extend the lifetime to its plating. ​Please note that e-coat will not change the outlook of the jewelry. If you've had a bad experience with plating before, please kindly note that each plating factory has its own plating technique. Meaning, though factory A and factory B both plates 2 microns as per the order specifies, it does not necessarily mean that pieces coming out from both factories will last equally long. Under the general guideline, 0.125 micron should last 6 months or more, while 1 micron should last more than a year. We cannot guarantee how long the plating will last, as it depends entirely on the customer's wear and tears. However, with proper care, it can last for years to come. Please note that all sterling silver or brass will tarnish over time. But it will happen much faster when it comes into contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin ph. The amount of tarnishing (oxidization) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault. Please note that during wear and tear, the e-coat will be the first to wear off. If that happens, we recommend using a soft silver-polishing cloth to gently rub it against the affected area/tarnishing spots. They will make them bright and shiny again. So which plating thickness should you be using? As a general guideline, if you are retailing a pair of simple pave huggie earrings at US $30, then 0.125 micron should be sufficient. Whereas, if they are priced up to US $65 a pair, then at least 1 micron would be more suited.

Additionally, we do have many customers who are plating different microns per each jewelry category in order to reduce the return rates and customer complaints, while still optimizing the balance between price and the plating quality. Below is a good combination that we recommend.

• Bracelets, necklaces, and charms = 1 micron
• Earrings = 0.50 micron
• Rings = 2 microns

I want to design my own pieces. Do you work with custom designs? How does the process work?

Of course! Custom designs are welcome. We take designs in any forms, from rough hand sketches, Instagram photos, technical drawings, all the way to imitating the actual sample piece. A flat rate tooling charge of US$ 50 will be applied to every new design that you develop with us to ensure exclusivity. The mould charge will be credited back upon order placed at 200 units against that style. Standard MOQ applies. For more details, please see HOW WE WORK.

Do you keep any stock?

No, everything is made to order.

Do you work with semi-precious stones?

Yes, we work with all sorts of precious and semi-precious gemstones in varies cuttings, shapes and sizes. The most commonly used stones that we stock are Malachite, Labradorite, Moonstone, Lapis, Rose Quartz, Green Amazonite, Black Onyx, and Rhodochrosite. All of our gemstones are genuine mineral stones that are highly valued for their beauty, longevity and rarity. We use an array of natural, AAA grade gemstones.

Do you sell men's jewelry?

Not at the moment, but you are welcome to develop with us!

What are your tips for jewelry care in order to make the plating last longer?

As with all metals, special care must be taken to ensure they do not scratch or tarnish. Below is a general guideline: 1. Store jewelry in a clean, dry place away from natural sunlight, humidity (bathroom), and heat. 2. Each piece should be stored individually to avoid scratching, in an air-tight zip lock if possible to avoid air contact. 3. Remove jewelry before showering, going to bed, or participating in physical activity especially swimming. Remove rings before washing your hands every time. 4. Avoid exposure to sweat and harsh chemicals such as perfumes, cleaning agents, chlorine, and saltwater. 5. Use a silver-polishing cloth to clean the pieces if the jewelry has become dull.

Oxidation appears with time as this is just the metal (silver or brass) reacting to the oxygen in the air. Thus, this is considered normal wear and tear and is not a defect.

Which base metal should I use? Is there a quality difference between your Sterling Silver and Brass jewely?

Deciding on which base metal (sterling silver or brass) to use for your collection depends entirely on your marketing and brand positioning. As we use the same master mould and production process for both base metal, the outlook as well as the finishing quality will be exactly the same once the piece has been plated. The plating dualibility on both base metal will be the same as well. For example, 1 micron gold-plating over silver and 1 micron gold-plating over brass will last equality long. However, please note that Sterling Silver base will be more expensive than Brass. The price difference differs depending on the jewelry size/weight.

What is your production lead time?

At Evershiny, we strive to turn orders around as efficiently as possible. All pieces are handmade to order, so we do not keep any stock. Different pieces require different processes and different amount of time to craft, so production times do vary from order to order. Please allow approximately 6 to 8 weeks for mass production, and up to 10 weeks during peak season.

Do you have any toxic metals or chemicals in your jewelry?

All jewelry supplied by Eveshiny is hypoallergenic, and free from nickel, lead and cadmium. Testing services to comply with your country's legal regulation is available as well upon request, with an additional charge. However, past test reports can be provided free of charge.

Do you work with demi-fine jewelry?

Yes! We work with gold-plated silver as well as semi-precious gemstones. They are less expensive to produce and in turn, offer a more palatable price point to its consumers. Thus, demi-fine jewelry is the prefect gap between high street jewellery and aspirational fine jewellery.

Do you provide professional photogaphy on the jewelry ordered?

Unfortunatly, currently we do not provide this service. However, we are able to share photos that are being used internally on our end for free of charge. The image quality is good enough to be processing POs and to be used within your organization. Please note that they are not webshop nor Instagramable quality.

Are you able to assist with packaging?

Unfortunately, we are not able to assist in sourcing packaging materials for you. However, we can pack them with a small labour charge. The additional top-up price depends on the complexity of the packing process. Please do send over the packaging manual for us to review prior to costing. For more information, please refer to evershinyjewelry.com/our-services

Are you able to sign a non-disclosure agreement (NDA) form?

Yes, most definitely.

Do you supply parts instead of finished/assembled jewelry?

Unfortunately, we only supply finished jewelry. However, if you have a preferred plating house on your end (very common for our French and UK customers), we can have them as unplated as well. The specification will be as the following, whether the style includes stone or not, or the plating color that you are getting done on your end. Sterling Silver + silver plate (no e-coat) + anti tarnish #ES-60 Brass + copper plate + anti tarnish #ES-60 Please note that we cannot be responsible for the outcome of the pieces after plating as they are done by your own plater.

How much makes up for the minimum spend of US $5,000?

For silver base order, approximately 10 styles, x50 pieces each in silver plate and x50 in gold plate. For brass base order, approximately 15 styles, x50 pieces each in silver plate and x50 in gold plate.

Do you have a minimum order? What is your MOQ?

Please note that our typical minimum order spend is US $5,000 with a MOQ of 50 pieces/style/stone colour/chain length/ring size/plating colour. MOQ applies to re-orders as well. However, there is no minimum spend on repeat orders.

As much as we would like to support smaller growing or start-up brands, we cannot cover our costs on small clients. This is because of the time it takes our team to set up a new account, develop samples, and manufacture your product. If there is potential for the quantity to increase rapidly in the future, we do on occasion, make exceptions to this rule.

Do you work with imitation plating?

Unfortunately, no. All our gold and rose-gold plated pieces are real 18K gold plated using electroplating process.